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Privacy Policy – Touchlink.gr 

Last updated: 1/12/2025

This Privacy Policy explains how the Touchlink service, provided by the company EyeReflection – The Project Maker, collects, uses, and protects the personal data of users and participants in giveaways.

By using our website and services, you declare that you have read and understood this Privacy Policy.

1. Data Controller

EyeReflection – The Project Maker
Owner: Ntine Filior tou Teki
Tax ID (VAT): 153134271 | Tax Office: E’ Thessaloniki
Registered Address: Thessaloniki, 54624, Greece
Email: info@touchlink.gr

2. What Data We Collect

We collect only the data that are strictly necessary for the operation of the service.

2.1. Business Owner / Client Data

  • Full name

  • Business name

  • Email & phone number

  • Business address

  • Billing information

  • Content provided to us (logos, texts, images)

2.2. Giveaway Participants’ Data

(as provided by the participants themselves via the participation form)

  • Full name
  • Email
  • Phone number

2.3. Website Browsing Data

  • Cookies

  • IP address

  • Browser & device information

  • Analytics data (via Google Analytics)

3. Purpose of Data Collection

Personal data are used exclusively for:

  • the operation of the Touchlink service
  • conducting the monthly giveaway
  • notifying winners
  • sending files and data to the client
  • issuing invoices
  • support and communication
  • improving the service and the website (via analytics)

We do not use personal data for marketing purposes without consent.

We do not share data with third parties for commercial use.

4. Legal Basis for Processing (GDPR Article 6)

Data processing is carried out lawfully based on:

  • performance of a contract (provision of Touchlink services to the client)
  • consent (giveaway participants)
  • legitimate interest (technical security, fraud prevention)
  • compliance with legal obligations (tax and accounting requirements)

5. Who Has Access to the Data

Access to data is limited to:

  • authorized partners of EyeReflection

  • technical infrastructure providers (hosting, email services)

  • legal authorities, where required by law

No data are sold or shared without authorization.

6. Data Retention Period

  • Client data: up to 5 years (tax/legal obligation)

  • Giveaway participant data: deleted after the completion of the collaboration and after delivery to the Client

  • Analytics data: according to Google’s policies

  • Email communications: up to 12 months

    After the above periods, data are securely deleted.

7. Cookies & Tracking Tools

Touchlink.gr uses:

  • essential (functional) cookies
  • analytics cookies (Google Analytics 4)
  • preference cookies
  • security cookies

Upon the first visit, a cookie banner is displayed, allowing users to give or withdraw their consent.

Detailed information is provided in the Cookies Policy.

8. Giveaway Participants’ Data

Personal data collected via Touchlink forms:

  • are used only for conducting the giveaway
  • are sent only to the business client
  • are not shared elsewhere
  • are not used for marketing without consent
  • are deleted by EyeReflection unless required by law

The business receiving the list acts as an independent data controller and is responsible for handling the data in compliance with GDPR.

9. Data Security

We take all necessary technical and organizational measures, including:

  • SSL encryption
  • server protection
  • restricted staff access
  • secure file storage
  • regular deletion of unnecessary data
  • monitoring for unauthorized access

No method is 100% secure, but we apply security measures that exceed the minimum GDPR requirements.

10. Users’ Rights (under GDPR)

Users have the right to:

  • access their personal data
  • rectify inaccurate data
  • request erasure (right to be forgotten)
  • restrict processing
  • data portability
  • object to processing
  • withdraw consent

Requests can be sent to info@touchlink.gr
and are answered within 30 days.

11. Minors

The Touchlink service is intended exclusively for adults (18+).
We do not knowingly collect data from minors.

12. Changes to the Privacy Policy

This policy may be updated when required.
Any changes take effect upon publication on the website.

13. Contact

For any matter related to this Privacy Policy, you may contact us at:

📧 info@touchlink.gr

📞 +30 695 565 1928

Have questions?